While there are a huge number of choices about good CRM tools out there, it really depends on your specifications. Cost, number of users, functionalities, etc. should be taken into account prior to zeroing in on the right tool.
However, if you’re looking for a top-rated and feature-rich CRM, the custom CRM software by Unicode Solutions can be idle. It’s not only superior to other off the shelf solutions, but it brings in quite a lot of handy features that excel in an eCommerce business in many ways. And here’s how it does it:
Modular: An off the shelf solution rarely works for anyone or for any business. Every business has a different sales cycle, sales pipeline, customer demographics, service, and products. Hence, you need a solution that matches your business aspect. Our CRM works for everyone and for every business domain. How? Our CRM is flexible and modular. Once we get the contract, we develop the CRM according to your business niche. All the features and customization are there to serve you and your businesses’ purposes only.
Scalable: Just because your CRM is working well and fulfilling the needs today, it doesn’t mean it will work ideally forever. E-commerce business grows very fast. Hence, you will need an online marketplace where you can add your new service and products easily. Our CRMs is scalable. What this means is, you can add an unlimited number of products on your page without needing to pay more. And this works with technological changes as well. Our CRM can adapt to new technological changes fast with one single request from the client-side. Where, off the shelf solution CRM providers might take months or even years to bring in new features to the board.
Consumer Mapping: Social CRM feature is great to attract new leads for your eCommerce business from different social media channels. It helps to even boost your marketing strategy as well. However, though off the shelf CRM does come with the feature, it doesn’t mean that it will target your niche market. The reason? Well, it’s not specifically made for your business. A CRM Software development Company can personalize this feature to target people who are genuinely interested in your service/ products. The result is reduced marketing cost and quality leads & revenue.
Integration: Seamless integration is crucial for extending the capability of your business. However, most of the time, if you buy an eCommerce CRM from the market, your existing applications will get obsolete or you won’t be able to use them at all. The job of integration is painful and most of the time it won’t work properly. Unless you have acquired CRM from Unicode Solutions. We know your existing business application is important for you. And we develop the CRM in a way that it operates seamlessly with the existing software. This makes the CRM more capable, user-friendly and promotes productivity.
So what is the Best CRM Software for Ecommerce Websites? Well, the answer is simple. The best CRM is a tool which is only meant to serve your business and interest, regardless of type and industry.
So are you ready to own your CRM to excel in your eCommerce business? If yes, then get in touch with the best CRM Software development Company & Ecommerce website development company.